Jumia recrute
Customer Service Agent
Main Responsabilities
Assist Selling processes for our customers and generate additional Sales;
Coordinate information to customers browsing our websites during store discovery, order and checkout. Including after sales support;
Perform phone conversation with customers to answer their questions, provide information and advise them;
Handle special requests and complaints of customers;
Collect and store useful data within our backend system;
Ensure follow up through emails, phone or any required means .
Required Skills & Qualifications
Fast learner ;
Well organized ;
Resistant to the stress .
We offer
A unique education in launching and scaling new internet concepts ;
Become part of a highly professional and dynamic team working around the world ;
An attractive salary package ;
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures .
Comment postuler :
Envoyez vos CV à l’adresse suivante : zeineb.baazaoui@jumia.com
Ville : Tunis
Nom / Entreprise : Jumia
Email : zeineb.baazaoui@jumia.com
Adresse : Rue du Lac Ontario, les berges du lac Tunis
